Privacy Policy

At Josh ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our store and purchase our products.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications (only if you opt in)

Discreet Shopping & Privacy

Because we sell personal and intimate products, we take additional measures to protect your privacy:

  • Orders are shipped in plain, discreet packaging.
  • Product details are not displayed on external packaging.
  • Your purchase information is kept confidential and is only used for order fulfillment and customer service purposes.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment processors
  • Shipping and courier partners
  • Website hosting and technology providers
  • Government authorities when required by law

All third parties are required to protect your information and use it only for the services they provide to us.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (where legally permitted)
  • Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Contact +92 342 8084850
Contact +92 305 6970671

By using our website, you agree to the collection and use of information as described in this Privacy Policy.